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New Direct-to-Room Arrival Option for Walt Disney World Resort Hotel Guests

This optional new service streamlines the check-in process and allows you to have more control over your arrival experience!

In order to be eligible for this option, you must complete the following steps. After customizing the MagicBands for your current stay, you must choose to have them shipped to your home.Then complete the following Online Check-In Process steps:

• Pay for your reservation in full, or put a credit card and PIN on file.
• Choose a preferred method of communication (i.e. text or email)
• Once you have received your MagicBands at home, you will receive an email explaining the direct-to-room arrival service, including eligibility and next steps.

If you have completed all the necessary steps, you will receive an email and/or text prior to arrival notifying you of your room number and reminding you of the option of going directly to your room.

Upon arrival, you will be greeted by a Cast Member who will give you the option to go experience a
traditional check-in, or go directly to their room once it is ready.

This new optional service will be rolled out in phases over the course of the next several weeks.In the coming weeks, eligible Walt Disney World® Resort hotel Guests will have the option to go direct to their hotel room once it’s ready, without stopping at the Front Desk.